What happens if a company doesnt respond to bbb

If you simply change your mind, the retailer has no legal obligation to give you your money back, should you return an item without a receipt. Can a company refuse a refund? While the BBB cannot force a company to do anything, the BBB does offer consumers valuable insight into companies and may be able to resolve issues through arbitration.

You have up to 8 weeks to resolve all other complaints. The time you have to resolve a complaint starts from the date it is received anywhere in your business. Through the support of their BBB Accredited Businesses, BBBs work for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses, and providing information to consumers before they purchase products and services.

If the company says it does not have an EIN, ask why. Also, search companies through their state tax numbers to determine if they are genuine. File a complaint with your local consumer protection office or the state agency that regulates the company. The BBB tries to resolve your complaints against companies. Begin typing your search term above and press enter to search.

Press ESC to cancel. Ben Davis April 16, Does filing a complaint with the BBB work? What kind of complaints can you file with the BBB? What does BBB accredited mean? Can you remove your business from BBB? How do I remove bad reviews from BBB? Under consumer law, if a product or service breaks, is not fit for purpose or does not do what the seller or advertisement said it would do, you can ask for a repair, replacement or refund.

You have up to 8 weeks to resolve all other complaints. The time you have to resolve a complaint starts from the date it is received anywhere in your business. BBB has these tips to help you toward resolution:Collect receipts, proofs of purchase and any other documents such as warranties and manuals. In truth, the value of a BBB accreditation lies solely the eye of the beholder. For some customers, an BBB accreditation could be a make-or-break factor when choosing a company to work with.

For other customers, however, a BBB accreditation might mean next to nothing. It may just mean that customers have left their reviews on other websites. The BBB, as a privately held corporation, has no governmental authority over businesses. In order to remove a BBB complaint, the customer will need to fax their original complaint into your local BBB office and send them a request to have the complaint removed.

To file a complaint, just go to ftc. Complaints are generally closed within approximately 30 calendar days from the date filed.

A Better Business Bureau is a private entity, not a government agency. Therefore it has no legal power to force anyone to comply with its complaint resolution process. The BBB is a business organization, not a law enforcement agency. All the BBB can do is contact the business to ask for a response to the complaint.

If you purchase an item and you've changed your mind, the firm is NOT obliged to exchange, refund or give you a credit note, although it MAY be its policy to do so.

I have found more people pay attention to Google reviews than they do the BBB. There is really no reason to pay for it. BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior.

Most BBB services to consumers are free of charge. Our value to our Accredited Businesses is driven by the ability to deliver consumers to companies they can trust. We gather and provide the reliable data that allows consumers to do business with companies they know are ethical and trustworthy.